Frequently Asked Questions
How does mobile grooming work?
Text for an appointment! I always give a half hour arrival window. I arrive at your address and park in your driveway or on the street. I come get your dog and when I am finished with the groom, I bring the dog back to your door. Super simple and convenient!
Do you need water?
Nope! I carry 50 gallons of fresh water in the van. There is also a grey water tank so I don't dump any dirty water at your house.
Do you need to plug into my house?
No, I have a battery system that powers everything I need.
Do you work in the winter/rain/storms?
If the roads are not drivable, I will have to reschedule for my safety. Rain and storms are not a problem!
Does my pet need to be up to date on shots?
I require all dogs to be current on their rabies vaccine.
What forms of payment do you take?
All major credit cards, check, cash and Venmo. The full amount is due at time of service.
Do I need to be home?
You need to be present for the first appointment. After that, I do offer latchkey service. As long as I have access to the dog and payment.
Do you offer a flea dip/bath?
I do not. I would rather not have ANY fleas in the van. If your pet does have fleas at the time of service, regular shampoo should kill most of them. I cannot guarantee they will all be gone. I always recommend getting a monthly preventative from your vet (not the supermarket or pet store) and keeping your pet up to date all year. Flea charge is an extra $10.
Will you use my shampoo?
I purchase high quality professional dog and cat shampoo. I have several kinds available for all hair types and skin conditions. The shampoo I use is one of the most important parts of the whole groom. Cheap shampoo=bad haircut! I WILL NOT use any over the counter flea shampoo on your animal. These can be very dangerous. I will gladly use medicated shampoo or conditioner from your vet.
Do you groom aggressive or hard to handle pets?
Yes. I cannot guarantee they will be perfect but I will try my best. I have been known to be able to groom difficult dogs that have been "kicked out" of other salons. I love teaching them there is nothing to be afraid of. Sometimes it takes a few CONSISTENT appointments and "homework", but I can normally improve their behavior over time. Sometimes I can't, and in that case you will need to see a vet for a sedated groom at the vets office.
Are you insured?
This actually is not a frequently asked question but it should be! I am fully insured if anything were to happen to your pet while in my care. I am always super careful but anything can happen when working with animals.